Adding Denied Call Transfer Numbers

About this task

To add denied transfer numbers:

Go to the Add Denied Transfer Numbers page.
Do one of the following:
- Enter all in the From field to deny all transfers. Most administrators choose to deny all transfers, and then allow a few numbers or classes of numbers that do not affect system security.
- Enter a starting extension in the From field and an ending extension in the To field to deny a range of numbers.
  
  For example, enter 4000 in the From field and 5999 in the To field to restrict 4-digit transfers to any numbers between 4000 and 5999.
Note
No two restricting entries can overlap each other. For example, you cannot enter a restriction to any numbers between 4000 and 5999 then enter another restriction between 5000 and 6999. Instead, enter one range of 4000 to 6999.
When you finish entering transfer number information, click Save to save the information in the system database.
To confirm that your entries will have the correct accumulated effect, you can display the ranges together:
1. Click Back on your browser to return to the Call Transfer page.
2. Select Denied Numbers Display to view the extension ranges you have selected.
3. Verify that all the extensions you want to deny are included in the displayed ranges.